legal // privacy
Privacy Policy
smAiT Inc. (“smAiT,” “we,” “us,” or “our”) respects your privacy. This Website Privacy Policy explains how we collect, use, and disclose personal information when you visit smait.ai or contact us through the website.
Effective date: September 26, 2026
1 — Scope
This policy applies to our public website and website-related inquiries about products, services, partnerships, and employment opportunities.
It does not cover smAiT OS, customer portals, or robot deployments. Those services are subject to separate privacy notices and applicable agreements.
2 — Information We Collect
Information you provide. We collect information you voluntarily submit, such as your name, email address, telephone number, organization, and message. Employment inquiries may include your résumé and professional background.
Technical information. Our website infrastructure may process your IP address, browser and device information, pages requested, and access times to deliver and protect the website.
Cookies and similar technologies. These technologies support website functionality, remember preferences, and, where enabled with your consent, measure website usage or marketing performance.
Please avoid submitting sensitive personal information through general website inquiries.
3 — How We Use Information
We use personal information to:
- Respond to inquiries and provide requested information.
- Discuss products, services, demonstrations, and partnerships.
- Manage communications and business relationships arising from your inquiry.
- Evaluate employment inquiries.
- Operate, maintain, secure, and improve the website.
- Send requested updates or marketing communications, subject to your choices.
- Meet applicable legal obligations and protect our rights.
You may opt out of marketing communications by following the unsubscribe instructions or contacting us.
4 — How We Disclose Information
We may disclose personal information to:
- Service providers supporting website hosting, email, storage, security, and related business functions.
- Business partners where necessary to respond to your request or coordinate an opportunity you are involved in.
- Professional advisers, including lawyers, accountants, and insurers.
- Authorities or other parties where required by law or reasonably necessary to protect rights, safety, or security.
- Parties involved in a proposed or completed business transaction, subject to appropriate confidentiality and privacy protections.
We limit disclosures to the purposes described in this policy and applicable legal requirements. Any use of advertising technologies that constitutes a sale or sharing of personal information under applicable law is subject to the required disclosures and opt-out rights.
6 — Information Retention
We retain personal information for as long as reasonably necessary to respond to your inquiry, maintain an ongoing relationship, meet recordkeeping obligations, or resolve disputes.
Retention depends on the information’s purpose, sensitivity, and applicable requirements. When information is no longer needed, we delete or de-identify it, subject to applicable retention obligations.
7 — Information Security
We use reasonable administrative, technical, and organizational safeguards designed to protect personal information. No website, electronic transmission, or storage system can guarantee absolute security.
Please report suspected privacy or security concerns to security@smait.ai.
8 — Your Privacy Rights
Depending on your location and applicable law, you may have rights to:
- Access or obtain a copy of your personal information.
- Request correction or deletion.
- Object to or restrict certain processing.
- Withdraw consent.
- Opt out of marketing communications or certain disclosures.
California residents may also have rights concerning the sale or sharing of personal information and certain uses of sensitive personal information, where applicable.
To submit a request, contact security@smait.ai. We may verify your identity and, where relevant, an authorized agent’s authority before responding. We will handle requests within applicable legal timeframes, subject to legal exceptions.
We will not discriminate against you for exercising applicable privacy rights. Where applicable, you may also submit a complaint to your privacy regulator.
9 — Children’s Privacy
Our website is intended for business audiences and is not directed to children under 13.
If you believe a child under 13 has submitted personal information through the website, please contact us so we can investigate and take appropriate action.
10 — International Visitors
smAiT is based in the United States. Information submitted through website-related communications may be processed in the United States and other locations where our service providers operate.
Privacy laws in those locations may differ from those in your jurisdiction. Where required by applicable law, appropriate safeguards must apply to international transfers.
11 — External Links
Our website may contain links to third-party websites. Their privacy practices are governed by their own policies. Please review those policies before providing personal information.
12 — Changes to This Policy
We may update this policy as our website practices or legal obligations change. Updates will appear on this page with a revised effective date. We will provide additional notice or request consent where required.
13 — Contact Us
smAiT Inc.
3530 Bassett StreetSanta Clara, CA 95054, United States
Privacy inquiries: security@smait.ai
General inquiries: info@smait.ai
Questions about
your data
If something here is unclear, or you want to know what a deployment would mean for the people in your building, ask us before you commit to anything.