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smAiT

legal // privacy

Privacy Policy

smAiT Inc. (“smAiT,” “we,” “us,” or “our”) respects your privacy. This Website Privacy Policy explains how we collect, use, and disclose personal information when you visit smait.ai or contact us through the website.

Effective date: September 26, 2026

1 — Scope

This policy applies to our public website and website-related inquiries about products, services, partnerships, and employment opportunities.

It does not cover smAiT OS, customer portals, or robot deployments. Those services are subject to separate privacy notices and applicable agreements.

2 — Information We Collect

Information you provide. We collect information you voluntarily submit, such as your name, email address, telephone number, organization, and message. Employment inquiries may include your résumé and professional background.

Technical information. Our website infrastructure may process your IP address, browser and device information, pages requested, and access times to deliver and protect the website.

Cookies and similar technologies. These technologies support website functionality, remember preferences, and, where enabled with your consent, measure website usage or marketing performance.

Please avoid submitting sensitive personal information through general website inquiries.

3 — How We Use Information

We use personal information to:

  • Respond to inquiries and provide requested information.
  • Discuss products, services, demonstrations, and partnerships.
  • Manage communications and business relationships arising from your inquiry.
  • Evaluate employment inquiries.
  • Operate, maintain, secure, and improve the website.
  • Send requested updates or marketing communications, subject to your choices.
  • Meet applicable legal obligations and protect our rights.

You may opt out of marketing communications by following the unsubscribe instructions or contacting us.

4 — How We Disclose Information

We may disclose personal information to:

  • Service providers supporting website hosting, email, storage, security, and related business functions.
  • Business partners where necessary to respond to your request or coordinate an opportunity you are involved in.
  • Professional advisers, including lawyers, accountants, and insurers.
  • Authorities or other parties where required by law or reasonably necessary to protect rights, safety, or security.
  • Parties involved in a proposed or completed business transaction, subject to appropriate confidentiality and privacy protections.

We limit disclosures to the purposes described in this policy and applicable legal requirements. Any use of advertising technologies that constitutes a sale or sharing of personal information under applicable law is subject to the required disclosures and opt-out rights.

5 — Cookies and Your Choices

We use cookies and similar technologies to support website functionality and remember your preferences. With your consent, optional technologies may also help us understand website usage and support marketing.

Strictly Necessary

These technologies support essential website functions, security, and saving your privacy preferences. They remain active when you reject optional cookies.

Analytics — Optional

Where used, analytics technologies help us understand which pages visitors use and how they interact with the website so we can improve its content and performance.

Marketing — Optional

Where used, marketing technologies help measure advertising campaigns and display relevant information about smAiT on other websites. Advertising providers may recognize your browser or device across websites.

Managing Your Preferences

Optional analytics and marketing technologies remain disabled until you consent. Through , you can reject optional cookies or choose individual categories and select Save Preferences.

Rejecting optional cookies does not prevent you from browsing the website, viewing our products, or contacting us.

You can change or withdraw your consent at any time through . Withdrawal stops future optional tracking controlled by these settings but does not reverse processing that already occurred.

You may also manage cookies and browser storage through your browser settings. Disabling necessary storage may affect some functions, and deleting your saved preferences may cause the website to ask for your choice again.

6 — Information Retention

We retain personal information for as long as reasonably necessary to respond to your inquiry, maintain an ongoing relationship, meet recordkeeping obligations, or resolve disputes.

Retention depends on the information’s purpose, sensitivity, and applicable requirements. When information is no longer needed, we delete or de-identify it, subject to applicable retention obligations.

7 — Information Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information. No website, electronic transmission, or storage system can guarantee absolute security.

Please report suspected privacy or security concerns to security@smait.ai.

8 — Your Privacy Rights

Depending on your location and applicable law, you may have rights to:

  • Access or obtain a copy of your personal information.
  • Request correction or deletion.
  • Object to or restrict certain processing.
  • Withdraw consent.
  • Opt out of marketing communications or certain disclosures.

California residents may also have rights concerning the sale or sharing of personal information and certain uses of sensitive personal information, where applicable.

To submit a request, contact security@smait.ai. We may verify your identity and, where relevant, an authorized agent’s authority before responding. We will handle requests within applicable legal timeframes, subject to legal exceptions.

We will not discriminate against you for exercising applicable privacy rights. Where applicable, you may also submit a complaint to your privacy regulator.

9 — Children’s Privacy

Our website is intended for business audiences and is not directed to children under 13.

If you believe a child under 13 has submitted personal information through the website, please contact us so we can investigate and take appropriate action.

10 — International Visitors

smAiT is based in the United States. Information submitted through website-related communications may be processed in the United States and other locations where our service providers operate.

Privacy laws in those locations may differ from those in your jurisdiction. Where required by applicable law, appropriate safeguards must apply to international transfers.

12 — Changes to This Policy

We may update this policy as our website practices or legal obligations change. Updates will appear on this page with a revised effective date. We will provide additional notice or request consent where required.

13 — Contact Us

smAiT Inc.

3530 Bassett Street
Santa Clara, CA 95054, United States

Privacy inquiries: security@smait.ai
General inquiries: info@smait.ai

Questions about your data

If something here is unclear, or you want to know what a deployment would mean for the people in your building, ask us before you commit to anything.