legal // terms
Terms of Use
These Website Terms of Use (“Terms”) describe the conditions for accessing and using smait.ai (the “Website”), operated by smAiT Inc. (“smAiT,” “we,” “us,” or “our”).
Effective date: September 26, 2026
1 — Scope
These Terms apply to our public Website and its content.
Purchases, subscriptions, pilots, deployments, partnerships, and access to smAiT OS or customer portals are governed by separate applicable agreements. These Terms do not replace or modify those agreements.
2 — Website Information
The Website provides information about smAiT, our products, services, technology, and business opportunities.
Product availability, specifications, capabilities, and pricing may change. Features identified as planned, in development, or previews may not be available for purchase or deployment.
Images, demonstrations, and interface examples may be illustrative. Illustrative content does not establish actual deployment counts, performance results, or product availability.
Website content does not, by itself, create a purchase agreement or a commitment to provide a product or service. Specific commitments are established through the applicable quotation, order, or agreement.
Nothing in these Terms permits false or misleading product claims or limits rights that cannot lawfully be excluded.
3 — Permitted Use
You may access the Website and view, download, or print publicly available materials for personal reference or internal business evaluation, provided that you retain applicable copyright and ownership notices.
This permission does not authorize commercial republication, resale, or use of our branding to suggest an affiliation or endorsement.
Uses permitted by applicable law remain permitted.
4 — Prohibited Conduct
You must not:
- Use the Website for unlawful, fraudulent, or misleading activities.
- Infringe intellectual property, privacy, or other legal rights.
- Introduce malicious software or disrupt Website operations.
- Attempt to gain unauthorized access to systems, accounts, or nonpublic information.
- Bypass security controls or access restrictions.
- Use automated tools in ways that materially burden or disrupt the Website.
- Impersonate another person or misrepresent your affiliation with smAiT.
- Reproduce or commercially distribute protected Website content without permission, except where permitted by law.
We may restrict access where reasonably necessary to address misuse, security threats, or violations of these Terms.
Suspected vulnerabilities may be reported to security@smait.ai. Reporting a vulnerability does not itself authorize access to nonpublic systems or information.
5 — Intellectual Property
Unless otherwise indicated, Website content—including text, designs, graphics, photographs, videos, diagrams, and software—is owned by smAiT or used with permission from the relevant rights holder.
The smAiT name, smAiT OS name, logos, and product branding may not be used without permission, except as permitted by law.
Third-party names, logos, and trademarks belong to their respective owners. Their display does not grant permission to use them or imply an endorsement beyond any relationship expressly described.
6 — Inquiries and Submissions
When contacting us, provide accurate information and submit only materials you are authorized to share.
Please do not send trade secrets or confidential business information through general Website inquiries. If confidential information needs to be exchanged, contact us to arrange appropriate confidentiality protections first.
Submitting an inquiry, proposal, or suggestion does not create a business relationship or require smAiT to accept or act on it. You retain ownership of materials you submit; submission alone does not transfer ownership to smAiT.
Personal information is handled as described in our Website Privacy Policy.
7 — Employment Inquiries
Employment information on the Website is provided for recruiting purposes. Submitting an application does not create an employment relationship or guarantee an interview or offer.
Applicants should provide accurate information and avoid submitting confidential information belonging to another organization.
8 — Third-Party Links and Content
The Website may contain links to third-party websites or information about third-party products and services.
We do not control those websites. Their own terms and privacy policies apply when you use them. A link does not, by itself, constitute an endorsement.
Any warranties or commitments concerning third-party products are determined by the applicable purchase or service agreement.
9 — Privacy and Cookies
Our Website Privacy Policy explains how we handle personal information collected through the Website.
You can manage optional cookies through . Rejecting optional cookies does not prevent you from browsing the Website’s core content or contacting us.
Acceptance of these Terms is not consent to optional analytics or marketing cookies.
10 — Website Availability and Disclaimers
We aim to provide useful and accurate information, but Website content may contain errors or become outdated. Please contact us to confirm information relevant to a purchasing or business decision.
We may update, suspend, or discontinue Website features for maintenance, security, or business reasons.
To the extent permitted by law, the Website and its content are provided “as is” and “as available,” without warranties of uninterrupted availability, error-free operation, or suitability for a particular purpose.
These Website disclaimers do not alter warranties or commitments contained in a separate product or service agreement, or rights that cannot lawfully be excluded.
11 — Limitation of Liability
To the extent permitted by applicable law, smAiT will not be liable for indirect, incidental, special, or consequential damages arising from use of, or inability to use, the Website.
Nothing in these Terms excludes or limits liability for fraud, willful misconduct, gross negligence, or any liability that cannot lawfully be excluded or limited.
This section applies only to the Website. Liability relating to purchased products, platform access, or services is addressed in the applicable agreement and law.
12 — Governing Law and Disputes
These Terms are governed by California law, without regard to conflict-of-law principles and subject to any mandatory protections applicable to you.
Please contact info@smait.ai with concerns about the Website so we can work toward a resolution. Contacting us is not a prerequisite to exercising your legal rights.
Subject to applicable law, disputes concerning these Terms may be brought before a court of competent jurisdiction in Santa Clara County, California. Nothing in these Terms removes any nonwaivable right to bring a claim in another jurisdiction.
13 — Changes to These Terms
We may update these Terms to reflect changes to the Website or applicable requirements. The revised version will be posted with an updated effective date.
For material changes, we will provide appropriate notice and obtain acceptance where required. Changes will not apply retroactively to disputes that arose before the change.
Updates to these Terms do not modify separate customer or partner agreements.
14 — General Provisions
If a provision is found unenforceable, the remaining provisions will continue to apply to the extent permitted by law.
A failure to enforce a provision does not waive the right to enforce it later.
These Terms do not create a partnership, agency, employment, or joint venture relationship.
15 — Contact Us
smAiT Inc.
3530 Bassett StreetSanta Clara, CA 95054, United States
Website and terms inquiries: info@smait.ai
Privacy and security inquiries: security@smait.ai
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actual terms
This page covers the website. A pilot has its own agreement, and we would rather walk you through it than have you find it in a footer.